Privacy Policy

Privacy Policy

This Privacy Policy is intended to inform you about the rules and procedures adopted by EPW regarding the treatment of data collected when browsing the website https://exclusiveportugalwines.com and when using the features offered by it , as well as informing you of the applicable security and confidentiality measures. EPW recognizes the importance of protecting your personal data. Thus, we have developed a set of security measures aimed at protecting your data. Personal data relating to minors under 18 will not be considered, nor will any order placed by them online be recognized.
The user, when registering or purchasing online, expressly guarantees to EPW his consent to use his personal data and address, as well as data relating to your purchases and payment methods. These data will be stored and processed by computer, and may be used for communication purposes that reinforce and personalize the offer of products, services, promotional or advertising campaigns, or for processing orders. The personal data of users/clients of this website will be treated in accordance and in accordance with the Portuguese Data Protection Commission.

OUR PRIVACY POLICY

The user has the right to the protection of their personal data. EPW respects the users' right to information on the collection and processing of their personal data.
By browsing the website https://exclusiveportugalwines.com, the user accepts and gives his express consent to the collection and further processing of data by EPW, in accordance with the terms and conditions of this Privacy Policy and for the purposes indicated therein. You should read this document carefully and only browse and/or submit information through the website if you agree with its terms.
EPW, guarantees that personal data are processed in Portugal in a correct and lawful manner and in accordance with good practices.
In the processing of data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, this website has been designed so that the use of your personal data is minimal and does not exceed the original purpose for which they were collected and/or processed.
This Privacy Policy is intended to provide you with all information you need to understand our privacy practices. However, if you need further clarification regarding this Privacy Policy, you can ask your questions through our e-mail.

PROCESSING OF PERSONAL DATA

EPW is responsible for the management of the website and for the processing of data collected during your browsing on it, and may, in this context, resort to services of third parties (subcontractors), who will act on behalf of and on behalf of EPW, remaining also obliged to put into practice the technical and organizational security measures applicable under the law.

PERSONAL DATA COLLECTION, USE AND PURPOSE OF TREATMENT

In the context of your navigation on the website, EPW may collect and process the following categories of data for the purposes set out below:
a) When carrying out purchase processes for products sold on this website, we collect your personal data in the form (eg name, email address, date of birth, size, address, telephone) only for the purpose of selling, sorting and transporting the products ordered by you through the carrier.
b) When saving a delivery address, we collect your personal data to simplify the preparation of your future orders;
c) When you register on our website, you accept the sending of commercial messages by email through the Mailchimp and Mandrill services;
d) Data will also be collected regarding your use of the website, for statistical purposes and to improve the user experience, including your IP address, browsing behavior through the tool. Hotjar mint, and other interaction data through the Google Analytics and Facebook Pixel tools.
e) When you choose to contact us through chat and/or WhatsApp, the collected data (name, telephone number) are intended only for purchase support purposes or after-sales clarifications.
f) If you subscribe to our newsletter with information about EPW products and services, you will be asked for an e-mail address, which will only be used to send that same newsletter through the Mailchimp platform. If an account registration associated with the subscription, the following personal data will be collected: IP location, first and last name;
g) When you choose to receive an automatic notification when an item is out of print in your size, we keep your e-mail address, size and item to inform you about the new stock via e-mail.
If there is any change regarding your personal data, we ask that you communicate it to our e-mail address. -mail.
Unless otherwise stated, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your personal data will only be communicated to third parties when necessary to process an order, namely:
- Electronic payment services, via credit or debit cards through the EuPago and PayPal platforms;
- Processing of purchased products ;
- Select, pack and ship items;
- Resolve questions or doubts related to the sale of products;
- Process payments for the purchase of items;
- Process item returns.
EPW may have access to personal data of third parties that are disclosed by users of this website, for example, when a user buys a product to be sent to a friend or when the user who pays for the product is different from the recipient of such product. In all cases where you have to disclose information from third parties, you must obtain their consent before providing us with your personal data and informing them about our Privacy Policy. You will be the only person responsible for the disclosure of third-party information and data, as well as any other illegal and incompatible use of such data, if you have not been given your consent.
Any case involving the disclosure of sensitive data / confidential to EPW, the user will be the only person responsible for the illegal disclosure and use of such data by third parties.
The user should note that, except as provided in the following point, the personal data that we ask you to provide us, including e-mail address, address, credit or debit card number and telephone number, are required for processing your order and for purchasing the products on this website, to comply with the obligations arising from legislation and regulations applicable or to provide other services provided on this website and requested by you.
Therefore, the refusal to provide us with some personal data may prevent us from processing, Please accept your request for the purchase of products or for the provision of other services on this website.
Failure to provide your personal data may justify our refusal to process your order for the purchase of products on this website or for the provision of services.
Disclosure of your personal data beyond what is necessary to comply with legal or contractual parameters or to provide the services requested by you is optional and has no effect on the use of this website or its services and purchase of products. We will inform you if your personal data is mandatory or optional, marking with an asterisk (*) the information that is mandatory to fill. Failure to complete the optional data will not result in any penalty.
You may, at any time, request a copy of your saved data via our e-mail.

DISCLOSURE OF YOUR PERSONAL DATA

Your personal data may be disclosed to third parties that provide specific services, such as external entities contracted by EPW, or that independently process the personal data collected by EPW and in connection with the fulfillment of a contract for the purchase of products on this website.
Any disclosure will be made, without exceeding the purpose for which your personal data were collected and further processed.
In addition, your personal data may be disclosed to third parties, too:
- comply with applicable laws,
- respond to judicial and governmental inquiries,
- comply with valid legal processes,
- protect EPW's rights or property.
In case of a change in the corporate structure of EPW, including, without limitation, by incorporation, merger, sale, liquidation, or by substantial transfer of assets, EPW may, in its sole discretion, transfer, sell or assign collected personal data through this website, including, without limitation, personally identifiable information and aggregated information about users, to one or more affiliated or unaffiliated users.

In any case, your personal data will not be disclosed to third parties without being informed or without your consent, when this is required by law, except in the cases provided for in this document.

CONFIDENTIALITY AND SECURITY

EPW, as responsible for the management of the website, undertakes to make the best efforts to guarantee the privacy of the data collected and/or transmitted online. The security and privacy of the data collected are aspects that are of crucial importance to us, for what, EPW is committed to protecting the security of that data. For this purpose, it uses security technologies and procedures to protect the collected data against unauthorized access, use or disclosure. However, it is not possible for EPW to eliminate the risks related to their security.
Access to the collected data is limited to EPW employees, any subcontractors and third parties who need such access to perform the functions of supply of products and services to the user.
Access may also be made available to official authorities, if necessary, for the fulfillment of EPW's legal or contractual obligation, namely when required by law or by any court order or administrative nature, provided it is issued by a competent body.
EPW warns you that the data collected on the website may, at the time of collection, circulate on the network without security conditions, at the risk of being seen and used by unauthorized third parties.

COOKIES

EPW uses automatic data collection systems such as cookies. Cookies are small text files stored on the computer by the websites that are visited, constituting automatic procedures for collecting information regarding the preferences determined by a user during his visit to a certain website. Whenever the user re-accesses the website in question, these files are automatically activated so that the website is configured with the preferences recorded in previous visits, allowing a faster and more efficient navigation and eliminating the need to repeatedly enter the same information.
EPW uses cookies on the website https://exclusiveportugalwines.com to provide the user with a better browsing experience, simplifying and making more efficient the presentation of the different contents of the website.
Most programs The navigation system (browsers) automatically accepts cookies and the user must be able to accept, delete or reject them, through the settings of each browser. The user will be able to configure their browser to prevent the creation of cookies or to notify when this occurs. In case of non-acceptance of cookies, navigation on the website is still possible, although the user experience is negatively affected.
The information collected and/or stored by the cookies used by EPW is not intended to obtain the personal identification of the user, and is only used to optimize its services and those of this website for the user's needs and preferences and for the preparation of the web pages to be personalized.
Acceptance of our automatic data collection procedures and the use of cookies are necessary to take advantage of the many features and services offered through this website, including the purchase of products. If you configure your browser to block or delete cookies, we cannot guarantee that you will have access to all features and services offered through this website.

RIGHT TO INFORMATION, CORRECTION AND DISPOSAL

You have the right to obtain from EPW, at any time, confirmation that your data is being processed, even if you are not registered on the website, as well as the communication of such data in a noticeable way.
You have the right to be informed by EPW about the origin of the source that transmitted your data, the purposes and means of processing your personal data, the logic underlying the electronic data processing, information about external entities and the names of topics and categories of entities to whom your personal data may be disclosed or who may access your data. Furthermore, you can also find the above information in this Privacy Policy.
You have the right to obtain at any time from EPW:
a) the update, correction or integration of your personal data;
b) the deletion, anonymous transformation or blocking of your personal data, which is treated as a violation of the law, even when the storage of data is not necessary for the purposes for which they were collected and further processed;
c) confirmation of that the operations in subparagraphs a) and b) have been notified to whom the data has been communicated or disseminated, except when it becomes impossible to do so or if this means exceeding the protection of the rights invoked.
You have the right to object, in whole or in part:
a) for legitimate reasons, the processing of your personal data, even if it is related to the purposes for which they were collected;
b) the processing of your personal data for advertising or direct marketing or to sell products or carry out market research or commercial communications.
You may freely exercise your rights at any time, provided you do so in compliance with applicable laws and regulations, by sending your request to EPW via our email.

CONTENT AND SERVICES LINKED THROUGH THE WEBSITE

The website https://exclusiveportugalwines.com may include links, directories and even search engines that allow the user to access other websites, pages or Internet portals under the responsibility of third parties (hereinafter, the "Linked Sites").
This Privacy Policy refers exclusively to browsing the website https://exclusiveportugalwines.com and does not apply to any data processing carried out through Linked Sites, to which EPW is entirely alien.

AMENDMENT TO THIS WEBSITE PRIVACY POLICY

EPW reserves the right to change this Privacy Policy without prior notice to its users. Whenever EPW updates its Website Privacy Policy, it will be immediately made available there, with an indication of the publication date.
The user should consult this Privacy Policy regularly, considering that accept and agree to its terms. If you do not agree with the changes to the Privacy Policy, the user should not continue to browse the website.

APPLICABLE LAW

This Privacy Policy is governed in all its aspects by Portuguese law, in particular by Law No. 67/98, of 26 October (Personal Data Protection Law), and other applicable legislation.
In case of dispute, the user agrees to submit to the exclusive jurisdiction of the Portuguese courts.

CONTACTS

Any clarification or comments on this Privacy Policy should be addressed to EPW through our email address.